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Privacy Policy

Last Updated: 1 January 2025

The Big ESL ("Company," "we," "us," or "our") values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data, and your rights under applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

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1. Information We Collect

1.1 Personal Data: We collect the following personal data when you interact with our website or subscribe to our services:

  • Name

  • Email address

  • Billing address

  • Payment information (processed securely by third-party payment processors)

1.2 Cookies and Usage Data: We use cookies and similar tracking technologies to enhance your experience on our website. These may collect:

  • IP address

  • Browser type

  • Pages visited

  • Duration of visits

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2. How We Use Your Data

We use your data for the following purposes:

  • To provide access to our ESL teaching materials

  • To process payments and manage subscriptions

  • To send newsletters, updates, and other communications

  • To improve our website and services

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3. Data Sharing and Selling

  • We do not sell your personal data.

  • We do not share your personal data with third parties, except as necessary to provide our services (e.g., payment processors).

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4. Your Rights

4.1 Under GDPR (EU Residents):

  • Access and Portability: You have the right to request access to your personal data and receive it in a portable format.

  • Rectification: You can request corrections to inaccurate or incomplete data.

  • Erasure: You can request the deletion of your data.

  • Restriction: You can request limited processing of your data.

  • Objection: You have the right to object to data processing based on legitimate interests.

To exercise these rights, please contact us at 30 N. Gould St. Ste. R, Sheridan, WY. 82801.

4.2 Under CCPA (California Residents):

  • Access: You can request details about the personal data we have collected about you in the past 12 months.

  • Deletion: You can request that we delete your personal data.

  • Opt-Out: You can opt out of the sale of personal data (though we do not sell data).

To exercise your rights, please contact us at info@thebigesl.com.

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5. Cookies Policy

5.1 What Are Cookies? Cookies are small data files stored on your device to enhance your browsing experience.

5.2 Types of Cookies We Use:

  • Essential Cookies: Necessary for website functionality.

  • Performance Cookies: Collect information about how you use our website.

  • Functional Cookies: Store preferences to improve your experience.

5.3 Managing Cookies: You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

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6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations.

 

7. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

 

8. Communications

By subscribing to our services, you consent to receive emails and newsletters from us. You can opt out of non-essential communications at any time by clicking the "unsubscribe" link in our emails.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated "Last Updated" date.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Email: info@thebigesl.com
Mailing Address: 30 N. Gould St., Ste. R, Sheridan, WY. 82801

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